Reprint+Account

There is an account for reprinting/recopying if there has been a technical error while printing or making a copy.

If there has been a technical issue with the printer and the student was charged money for a print that was unsuccessful, we can send the print job using an account that we have for this purpose and print it for them once the issue is corrected. If an extra page is printed because there was extra white space at the end of a document, that does not count. We will not refund them their money.

In this order, get someone to fix the problem: (1) Part time workers - Igor, Rita, or Ivan. (2) Full time staff- Andy, Christopher and Judy (3) Work study workers, go to the first drawer of the file cabinet by the front desk laptop
 * Make sure to follow this process and contact Christopher, Igor, Rita, Ivan, Andy, or Judy before going to the drawer to get the password

Username - Icreprint Password - read the directions before this on how to process

When you send the print job to the printer, make sure to type “-tech” at the end of the print name. This account information is not to be given out to anyone. *This no longer has to only be done by the full time or part time staff, all Information Commons employees will do this now. There is also a card that we can swipe to make copies for students if they have had technical issues while making copies. Christopher, Ivan, and Andy have these cards. Ask them if there is a technical issue with the copier for them to swipe the card and make the copies.